Active Health Solutions | Patient Center

 

New Patient Paperwork

 

Insurance/Fees

  • We accept all insurances except Medicaid, Denali Care, Denali Kid Care and Tricare.
  • Dr. Ben Cain is a contracted provider with Premera Blue Cross Blue Shield.
  • Dr. Mike Fleming is a contracted provider with Aetna and Premera Blue Cross Blue Shield.
  • We will bill your insurance for you but we do not have a formal contract with most insurance providers. Anything that is not paid by insurance is your responsibility.
  • A new patient visit ranges from $115-$400 for the new patient exam plus $130-$225 for the treatment. Follow-up visits range from $130-$225. Exact amounts cannot be determined ahead of time.

 

What to Expect

  • At the first appointment the doctor will review your medical history with you and discuss your current injury and/or symptoms. He will conduct an exam as relevant to your injury and/or symptoms, and may refer you out for imaging if it is indicated. If you have already had imaging performed, please bring those records with you to your appointment for the doctor to review. The doctor will discuss his treatment plans with you, and will treat your injuries as indicated.
  • Please wear loose-fitting clothing that allows the doctors to work on the area(s) of complaint.
    • The best types of clothing are: loose-fitting t-shirts, yoga pants or running shorts, sports bras for women, etc.
  • If you have had any imaging taken (x-ray, MRI, etc.) or seen any other doctors for the same complaint, please bring copies of those records with you to the appointment.

 

FAQs

  • What insurance do you accept?
    • We accept all insurances except Medicaid, Denali Care, Denali Kid Care and Tricare.
  • Do you take Medicare?
    • Yes, we bill Medicare. However, it does not cover most of what we do.
  • Do you bill my insurance for me?
    • Yes.
  • Are you contracted with my insurance company?
    • Dr. Ben Cain is a contracted provider with Premera Blue Cross Blue Shield.
    • Dr. Mike Fleming is a contracted provider with Aetna and Premera Blue Cross Blue Shield.
    • We are not contracted with any other insurances.
  • What will my first visit cost?
    • A new patient visit ranges from $115-$400 for the new patient exam plus $65-$225 for the treatment. The exact amount cannot be determined ahead of time.
  • Do you accept car accident and workman’s compensation claims?
    • Yes. We need your claim number, the billing address for the claim, and your adjuster’s name and number.
  • Do you accept out-of-state car accident or workman’s compensation claims?
    • This is determined on a case-by-case basis. Contact us.
  • Do you offer a cash rate or a discounted rate if I do not have insurance?
    • No, yet the doctor will try to reduce cost wherever they can if they know you are paying cash.
  • Do you require x-rays at the first appointment and are these done in your clinic?
    • X-rays are not required at the first appointment and we do not perform x-rays in clinic. The doctor will refer you out for x-rays if this is indicated.